Use this platform to manage the loan transactions and applications of members of your organisation. Below are the processes involved.
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With CoopSolve Cooperative database, you’ll be able to escape Excel Hell. All your members data lives safely in the cloud so multiple users can access it from a desktop, phone or tablet.Our software is equipped with automated loan and savings management module that enables cooperatives to record and manage loan transactions seamlessly while automating savings transactions including deposits, loan interest and reports.
Use this platform to manage the loan transactions and applications of members of your organisation. Below are the processes involved.
Sign UpYou can start new loan transactions on this platform. The system has been programmed for safe transactions by automatically generating eligibility status of recipients, prompts collection of guarantors' data and generates a loan record and summary.
You can view and edit the record of loans that have been saved and the current status of such loans as applies. You can also export the records to excel or paper format if required.
Populate backlogs of past loans records before you migrated to this platform, update existing and past loan records from paper onto the cloud. The System automatically cumulates this data and updates the records accordingly for every date this transaction ran.
Track and capture any abnormality in every loan transaction such as missed payments. You can edit records here as you deem fit. You can also export the records to excel or paper format if required.
CoopSolve’s Monthly Savings and Savings Manager feature empowers cooperative members to save money effortlessly through a structured and transparent system. Members can set monthly contribution amounts, manage deposits, and track shared capital with ease, all within a secure cloud-based platform. The system provides instant access to personal financial statements and balances, ensuring that savings records are accurate and always up to date. With automated tracking and intuitive tools, CoopSolve simplifies financial planning for both administrators and members, making cooperative savings not just manageable—but truly stress-free.
CoopSolve’s Access Financial Records module gives cooperative members and administrators instant visibility into key financial data. From personal financial statements and balances to annual surplus fund reports, users can retrieve and review their records with ease. The system ensures that all financial transactions—savings, loans, withdrawals, and disposals—are securely stored and readily available for printing or export. This transparency not only builds trust but also simplifies audits and financial planning across the cooperative.
Managing memberships with CoopSolve means maintaining a well-organized, cloud-based database of cooperative members that’s both secure and easily accessible. Administrators can add new members, import existing records, and update member profiles with just a few clicks. This streamlined system ensures that all member information—from personal details to financial activity—is accurate, up to date, and available anytime, making cooperative management more efficient and transparent.
CoopSolve’s Member Registration module provides a streamlined and secure process for enrolling new cooperative members. Administrators can easily capture personal details such as full name, date of birth, residential address, bank account information, and next of kin data—all within a centralized interface.
The system supports uploading passport photographs, selecting referral sources from existing members, and assigning nominee details. With built-in validation and customizable fields, CoopSolve ensures that all member records are complete, accurate, and compliant with cooperative standards.
Integrated into CoopSolve’s core architecture, the Member Registration module simplifies onboarding, enhances data integrity, and lays the foundation for seamless access to savings, loans, and other cooperative services.
The CoopSolve Special Savings Manager is designed to help cooperatives centrally manage targeted savings plans such as land purchases, housing projects, or other member-specific goals. It provides a streamlined interface for tracking contributions, setting savings targets, and monitoring progress in real time.
With automated tracking and historical reporting, cooperative administrators can easily oversee member savings activities, generate statements with date filters, and ensure transparency across all savings operations. The system also supports auto-target monitoring, alerting members when their savings goals have been met—making financial planning more efficient and goal-oriented.
CoopSolve is equipped with advanced access control tools that allow administrators to set different authorization levels for each staff member, ensuring that only approved personnel can perform specific functions. This granular control helps restrict unauthorized actions and protects sensitive operations.
Through the Back Office dashboard, administrators can monitor system access by both employees and members, tracking activity to detect anomalies or potential misuse. Email authentication adds an extra layer of security, preventing unauthorized logins and safeguarding against employee fraud.
To further protect the integrity of your cooperative, CoopSolve allows you to hide sensitive financial information—such as profit margins—from users who do not require access, ensuring that confidential data remains secure and visible only to those with the proper clearance.
CoopSolve’s Wallet and Virtual Account module offers members instant access to personalized financial tools within the cooperative ecosystem. Each member is assigned a virtual account that can be linked directly to their cooperative wallet for seamless transactions.
Members can credit their virtual accounts, repay loans, and make direct payments or withdrawals using wallet balances. The system also supports automated transfers, enabling cooperatives to credit member wallets for dividends, refunds, or savings contributions with ease.
With secure integration and real-time tracking, CoopSolve ensures that all wallet activities are transparent, efficient, and fully aligned with cooperative financial operations—empowering members to manage their funds independently and confidently.
The Members Login and Account Area in CoopSolve provides cooperative members with secure, personalized access to their financial and profile information. Through this portal, members can update their personal details, view savings and loan balances, and monitor the status of loan applications—all in real time.
Members can also make payments using their ATM cards, purchase products from the cooperative’s e-store, and receive instant notifications via email and SMS. This self-service functionality reduces administrative workload and empowers members to manage their accounts independently and efficiently.
By offering a user-friendly interface and secure access controls, CoopSolve enhances member engagement while maintaining data integrity and operational transparency.
CoopSolve’s View and Update Member Records module provides cooperative administrators with secure access to comprehensive member profiles. From personal details and financial history to savings, loans, and payment activity, all records are centralized and easily searchable.
Administrators can view individual member data, update contact information, correct financial entries, and track missed payments. The system also supports exporting records to print or digital formats, sending SMS or email notifications, and monitoring financial transactions between members and the cooperative.
This feature ensures data accuracy, improves member engagement, and enhances operational transparency—making it easier for cooperatives to manage member relationships and maintain up-to-date records.
CoopSolve’s Payments module provides a secure and flexible system for managing all member-related financial transactions. Administrators can record payment details including date, amount, type, and method—ensuring complete transparency and traceability across the cooperative.
The platform supports recurring payments through auto-debit functionality, allowing members to set standing orders for savings, loan repayments, or service fees. Members can also make payments using ATM cards or wallet balances, with all transactions instantly reflected in their virtual accounts.
With real-time tracking, missed payment alerts, and detailed payment history reports, CoopSolve empowers cooperatives to streamline collections, reduce errors, and protect against fraud—while giving members full visibility and control over their financial commitments.
Featuring integrated double-entry accounting, billing, profit and loss statements, chart of accounts, ledger posting, trial balance, receivables, account management, and comprehensive reporting, CoopSolve’s Finance module delivers enterprise-grade financial management tailored specifically for cooperatives. It enables precise tracking of income, expenditures, member-related transactions, and internal operations such as payroll, taxation, and amortization.
The system offers a fully customizable chart of accounts aligned with IFRS standards, allowing cooperatives to structure their financial framework according to unique operational requirements. Real-time ledger entries, automated trial balances, and dynamic profit and loss reporting ensure accuracy, transparency, and compliance in financial documentation.
With robust support for multicurrency transactions and secure export capabilities—including Excel, CSV, and PDF formats—CoopSolve equips cooperative administrators with the tools to manage finances efficiently, fulfill regulatory obligations, and make data-driven decisions with confidence.
With CoopSolve, your cooperative can launch a fully white-labelled domain name and mobile app that reflect your unique brand identity and deliver a seamless, personalized experience to your members. These branded digital assets allow you to offer savings, loan services, and payment features directly under your cooperative’s name—while leveraging CoopSolve’s robust infrastructure and secure ecosystem.
Your mobile app and domain are designed with a clean, intuitive interface that supports all major money transfer methods and can be tailored to meet your cooperative’s specific needs. Whether you're integrating local payment channels, adding custom financial tools, or prioritizing features based on member preferences, CoopSolve gives you full control over the digital experience.
By combining flexibility, security, and cooperative-first design, CoopSolve empowers you to build trust, increase engagement, and deliver modern financial services with your brand front and center—across both web and mobile platforms.
CoopSolve’s Debit Card and Standing Order module empowers members to automate recurring payments for savings, loans, and cooperative services. Once a member completes an initial successful transaction using their debit card, they can set up a standing order to authorize automatic debits on a daily, weekly, or monthly basis—ensuring consistent contributions without manual intervention.
The system supports major card networks including VISA, MasterCard, and Verve, and integrates securely with member wallets and virtual accounts. Members can also receive automatic credits such as dividends, refunds, or savings interest directly into their linked accounts, streamlining cooperative financial flows.
With real-time tracking, flexible scheduling, and secure authentication, CoopSolve’s auto debit and credit functionality enhances payment reliability, reduces missed contributions, and simplifies financial management for both members and administrators.
CoopSolve’s Self-Service module empowers cooperative members to manage their own accounts and transactions without relying on administrative intervention. Through a secure and intuitive interface, members can update personal details, apply for loans, make savings deposits, and monitor account activity—all in real time.
This feature eliminates time-consuming paperwork and manual processes, allowing members to access and modify their information anytime, from any device. Members can also make payments using their ATM cards, view transaction history, and receive instant notifications via email or SMS.
By decentralizing routine tasks and enhancing transparency, CoopSolve’s Self-Service module improves operational efficiency, reduces administrative burden, and strengthens member engagement across the cooperative ecosystem.
CoopSolve’s Populate Loan module allows cooperatives to seamlessly migrate and update historical loan records into the platform. Whether transitioning from paper-based systems or other digital formats, administrators can input past loan data with precision and ease.
Users can enter borrower details, repayment dates, deposited amounts, and loan durations. The system automatically calculates cumulative repayments and updates member loan histories accordingly—ensuring accurate financial tracking and reporting.
This feature also supports editing of existing loan records, attaching collateral documentation, and exporting loan data to Excel or printable formats. CoopSolve’s Populate Loan module ensures that no financial history is lost during migration, enabling cooperatives to maintain complete and transparent loan records.
By centralizing legacy loan data, CoopSolve empowers cooperatives to make informed lending decisions, monitor repayment performance, and uphold financial accountability across all member transactions.
CoopSolve provides cooperatives with robust user management functionality, offering granular control over roles, permissions, and access levels. Administrators can define custom roles aligned with the cooperative’s organizational structure and operational needs, ensuring that each team member has the appropriate level of access.
To enhance security, CoopSolve supports Multi-Factor Authentication (MFA), which can be enabled for all or selected users. This helps protect sensitive financial data and reinforces member trust in the cooperative’s digital infrastructure.
CoopSolve also incorporates a “four eyes” approval principle for added protection against financial crime. Any movement of member funds—such as incoming or outgoing transactions—requires approval from multiple authorized personnel. Transaction approval sequences can be configured to reflect your cooperative’s governance model, internal controls, and regulatory obligations.
With CoopSolve’s secure architecture and flexible approval workflows, cooperatives can maintain operational integrity, safeguard member assets, and uphold compliance with confidence.
CoopSolve’s Staff Management module provides a comprehensive solution for managing human resources within cooperative organizations. It supports employee onboarding, role assignment, attendance tracking, performance evaluation, payroll integration, and leave management—all within a secure and user-friendly interface.
The system enables administrators to define organizational hierarchies, assign responsibilities, and monitor staff activities in real time. With built-in tools for appraisals, disciplinary tracking, and training records, cooperatives can foster accountability, professional development, and operational efficiency.
Integrated with CoopSolve’s Finance module, the Staff Management system ensures seamless payroll processing, tax calculations, and benefits administration. Export options in Excel, CSV, and PDF formats allow for easy reporting and compliance with labor regulations.
CoopSolve provides cooperatives with a secure and transparent e-voting system, offering granular control over voter eligibility, ballot configuration, and access permissions. Administrators can define voting roles aligned with the cooperative’s governance structure, ensuring that each member participates appropriately in decision-making processes.
To enhance electoral integrity, CoopSolve supports Multi-Factor Authentication (MFA), which can be enabled for all or selected voters. This safeguards voting sessions against unauthorized access and reinforces member confidence in the cooperative’s digital governance tools.
CoopSolve also incorporates a “four eyes” validation principle to prevent manipulation and ensure fairness. Each vote tally or result certification requires verification by multiple authorized personnel. Voting workflows can be customized to reflect your cooperative’s bylaws, internal controls, and regulatory obligations.
With CoopSolve’s secure architecture and configurable voting protocols, cooperatives can conduct elections and referenda with integrity, transparency, and full compliance—empowering members to shape the future of their organization with confidence.
CoopSolve’s E-Store module provides a comprehensive solution for managing online retail operations within cooperative organizations. It supports product listing, inventory tracking, pricing management, order processing, and customer engagement—all within a secure and user-friendly interface.
The system enables administrators to categorize products, manage stock levels, and monitor sales activities in real time. With built-in tools for promotions, discount configurations, and customer feedback, cooperatives can enhance user experience, drive sales, and maintain operational efficiency.
Integrated with CoopSolve’s Finance module, the E-Store system ensures seamless transaction recording, tax calculations, and revenue reporting. Export options in Excel, CSV, and PDF formats allow for easy analysis and compliance with financial and commercial regulations.
CoopSolve provides cooperatives with a secure and centralized Message Center, offering granular control over communication channels, user access, and message visibility. Administrators can define messaging roles aligned with the cooperative’s organizational structure, ensuring that each member receives relevant updates and can engage appropriately within the platform.
To enhance communication security, CoopSolve supports Multi-Factor Authentication (MFA), which can be enabled for all or selected users. This protects sensitive messages and reinforces member trust in the cooperative’s digital infrastructure.
CoopSolve also incorporates a “four eyes” review principle for critical communications. Any message flagged as high priority—such as financial notices or policy updates—requires review and approval by multiple authorized personnel. Messaging workflows can be configured to reflect your cooperative’s governance model, internal protocols, and compliance requirements.
With CoopSolve’s secure architecture and configurable messaging tools, cooperatives can maintain clear, accountable, and compliant communication—ensuring members stay informed, engaged, and aligned with organizational goals.
CoopSolve’s Reports module provides a centralized solution for monitoring, analyzing, and exporting operational and financial data across cooperative activities. It supports transaction summaries, sales analytics, inventory movement, member activity logs, and audit-ready documentation—all within a secure and user-friendly interface.
The system enables administrators to generate reports by category, date range, and user role, while tracking performance metrics in real time. With built-in tools for filtering, annotations, and approval workflows, cooperatives can ensure transparency, support decision-making, and maintain regulatory compliance.
Integrated with CoopSolve’s Finance module, the Reports system ensures seamless data synchronization, automated tax summaries, and consolidated financial insights. Export options in Excel, CSV, and PDF formats allow for easy analysis, board presentation, and compliance with commercial and statutory regulations.